Meybet is committed to protecting your personal data. This Policy explains what we collect, why we collect it, how it is used, and what rights you hold over your information.
Every connection to the Meybet Platform is encrypted using industry-standard 256-bit SSL technology. Your personal data and financial transactions are protected at every step — from your device to our servers.
Meybet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the Platform.
You have the right to access, correct, or request deletion of your personal data at any time. We respond to all data subject requests promptly and with full transparency.
We collect only the personal data that is genuinely necessary to operate the Platform securely and in compliance with our international gaming licence. We do not collect data speculatively.
Your data is retained only for as long as is necessary to fulfil the purpose for which it was collected, subject to legal and licensing retention obligations. Retention schedules are reviewed regularly.
Meybet uses cookies only to support Platform functionality, analyse aggregate usage, and maintain session security. We do not use third-party advertising trackers or behavioural profiling cookies.
This Privacy Policy ("Policy") sets out the manner in which Meybet ("Meybet", "we", "us", "our") collects, processes, uses, stores, and discloses personal data belonging to users ("Player", "User", "you", "your") of the online gambling platform accessible at https://meybet.cam (the "Platform").
Meybet takes its obligations under applicable data protection law seriously. We are committed to handling personal data with transparency, integrity, and respect for the privacy rights of the individuals whose information we process.
This Policy applies to all personal data collected through your use of the Meybet Platform, including during account registration, identity verification (KYC), deposits and withdrawals, gameplay, customer support interactions, and any other engagement with the Platform or its communications.
Please read this Policy carefully. By registering an account or otherwise using the Meybet Platform, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy. This Policy is incorporated by reference into the Meybet Terms & Conditions, which govern your use of the Platform.
If you do not agree with any part of this Policy, you must cease using the Platform and may request closure of your Account by contacting our support team. For players based in Malaysia and other jurisdictions with distinct data protection legislation, this Policy reflects the standards we apply globally, which meet or exceed the protections mandated by applicable law.
The following terms carry specific meanings throughout this Privacy Policy:
Any information that identifies or can reasonably be used to identify a natural person, directly or indirectly. This includes name, date of birth, identification number, contact details, financial information, IP address, device identifiers, and any combination of data that enables individual identification.
Any operation performed on personal data, including but not limited to collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, restriction, erasure, or destruction — whether by automated or manual means.
Meybet, as the entity that determines the purposes and means of processing personal data collected through the Platform.
A third party that processes personal data on behalf of Meybet pursuant to a written data processing agreement, including payment processors, cloud hosting providers, and identity verification service providers.
The mandatory identity and age verification process required under our international gaming licence, which involves the collection and verification of identity documents, proof of address, and — where applicable — source of funds documentation.
A subset of personal data that warrants heightened protection, including health-related information (such as problem gambling disclosures), financial data, and government-issued identification numbers such as the Malaysian MyKad number.
Meybet collects personal data across several categories, depending on the nature of your interaction with the Platform. The table below provides a structured overview:
| Category | Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (e.g., MyKad), passport number | Account registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address (including city, postcode, state) | Account registration; KYC verification |
| Financial Data | Bank account details, e-wallet account identifiers (Touch 'n Go eWallet, Boost, GrabPay), DuitNow reference details, FPX transaction records, deposit and withdrawal history | Deposit / withdrawal processing; KYC |
| Transaction Data | Bet history, game session records, win/loss records, bonus usage history, account balance history | Ongoing Platform use |
| Technical Data | IP address, device type and identifiers, browser type and version, operating system, geolocation data (country/region level), session duration and activity logs | Platform access (automatic) |
| Support Data | Live chat transcripts, email correspondence, complaint records, support ticket history | Customer support interactions |
| Responsible Gambling Data | Self-exclusion requests, deposit limit settings, cooling-off periods, problem gambling disclosures | Responsible gambling tool usage |
| Marketing Preferences | Email and SMS communication opt-in/opt-out records, promotional engagement history | Account settings; communications |
Meybet does not intentionally collect special categories of sensitive personal data beyond what is strictly necessary for responsible gambling management (e.g., problem gambling disclosures) and licensing compliance. Where such data is collected, it is treated with the highest degree of protection and access is restricted to authorised personnel only.
Meybet collects personal data through the following channels and mechanisms:
Malaysian players using Maybank2u, CIMB Clicks, Public Bank Online, or Hong Leong Connect via FPX will have transaction data shared between their bank and our payment processing partner solely for the purpose of confirming and settling deposit or withdrawal transactions. Meybet does not receive your online banking credentials.
Meybet processes your personal data for the following specific, legitimate purposes:
To create, maintain, and administer your Player Account, verify your identity and age, process your login credentials, and manage your account settings and preferences.
To process deposits and withdrawals via Malaysian payment channels including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, and cryptocurrency networks.
To comply with our international gaming licence requirements, including KYC verification, anti-money laundering (AML) monitoring, and sanctions screening obligations.
To administer responsible gambling tools including deposit limits, self-exclusion, and cooling-off periods; to monitor for indicators of problem gambling behaviour; and to fulfil our duty of care obligations to players.
To respond to enquiries, handle complaints, resolve disputes, and maintain records of support interactions for quality assurance and training purposes.
To detect, investigate, and prevent fraud, bonus abuse, account takeovers, money laundering, and other prohibited conduct; to maintain Platform integrity and protect other players.
To analyse aggregate usage patterns, identify technical issues, optimise Platform performance, and improve the user experience for Malaysian players and all other users.
To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive marketing communications. Players may withdraw this consent at any time through account settings or by contacting support.
Meybet processes personal data under one or more of the following legal bases, depending on the specific processing activity:
Meybet does not sell, rent, or otherwise commercially disclose your personal data to third parties. We share personal data only where strictly necessary and only with the following categories of recipients:
Our commitment: Every third party that receives your personal data from Meybet is required to handle it in accordance with applicable data protection law and to implement appropriate technical and organisational security measures. We do not permit any recipient to use your personal data for their own independent commercial purposes.
As an internationally licensed gaming operator, Meybet may transfer personal data to, and process personal data in, countries other than the country in which you are based. This may include jurisdictions outside Malaysia and outside the European Economic Area.
Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to the originating country, Meybet ensures that such transfers are protected by one or more of the following safeguards:
Malaysian players may request further information about the specific safeguards in place for cross-border data transfers by contacting our support team.
Meybet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal and licensing obligations, and to protect our legitimate business interests. The following retention principles apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years post-closure | Licensing obligation; AML compliance |
| Financial & Transaction Data | 7 years from transaction date | AML / financial audit requirements |
| KYC Documents | Duration of Account + 5 years post-closure | International gaming licence requirement |
| Support Records | 3 years from interaction date | Dispute resolution; quality assurance |
| Responsible Gambling Records | Duration of Account + 5 years | Player protection; licensing requirement |
| Marketing Preference Records | Until consent withdrawn + 1 year | Consent management compliance |
| Technical / Log Data | 90 days (rolling) | Security monitoring; fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Anonymised aggregate data may be retained indefinitely for statistical analysis and Platform improvement without constituting personal data.
Meybet implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While Meybet takes all reasonable steps to protect your data, no data transmission over the internet or data storage system can be guaranteed as 100% secure. You are responsible for maintaining the security of your own Account credentials and for notifying us immediately if you suspect unauthorised access.
The Meybet Platform uses cookies and similar technologies to support Platform functionality, maintain session security, and analyse aggregate usage patterns. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and fraud prevention. Strictly necessary cookies cannot be disabled without impairing Platform functionality.
These cookies remember your preferences — such as your language selection and session settings — to provide a more personalised experience. Functional cookies improve the usability of the Platform for returning players.
These cookies collect aggregated, anonymised information about how players interact with the Platform — including pages visited, session duration, and navigation paths. Analytics data is used solely to improve Platform performance and user experience.
Meybet does not use third-party advertising cookies, behavioural profiling trackers, or any cookies that share your personal data with social media networks. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies may affect your ability to use the Platform.
Subject to applicable data protection law, you have the following rights in relation to the personal data that Meybet holds about you. To exercise any of these rights, please contact our support team via live chat or email.
You have the right to request a copy of the personal data that Meybet holds about you, along with information about how it is being processed. We will respond to access requests within 30 calendar days.
You have the right to request correction of any personal data that is inaccurate or incomplete. Minor corrections may be made directly through your Account settings; more significant changes may require identity verification.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to overriding legal retention obligations — Meybet may be required to retain certain data for regulatory compliance even after Account closure.
You have the right to request that Meybet restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is disputed or while a complaint is being investigated.
Where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred to another controller where technically feasible.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including processing for direct marketing purposes. Objections to direct marketing will always be honoured without question.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
How to submit a data rights request: Contact our 24/7 support team via live chat (available in English, Bahasa Melayu, and Mandarin) or email [email protected]. We may ask you to verify your identity before processing your request. We will acknowledge receipt within 5 business days and aim to fulfil all requests within 30 calendar days.
The Meybet Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under 21 years of age.
Age verification is a mandatory step in the KYC process. Any account found to have been created by or on behalf of a person under 21 will be immediately closed, all funds will be returned to the depositing payment source (where verifiable), and the matter may be reported to relevant authorities.
If you have reason to believe that a person under 21 has registered an account on the Meybet Platform, please contact our support team immediately so that appropriate action can be taken.
Parents and guardians are encouraged to use parental control software to restrict access to gambling websites. Meybet supports filtering tools available through major internet service providers and device manufacturers.
Meybet reserves the right to update or amend this Privacy Policy at any time. Material changes to the Policy will be notified to registered players via email or in-Platform notification where practicable. The "Last Updated" date displayed at the top of this page will be revised to reflect the date of the most recent amendment.
Your continued use of the Meybet Platform following publication of an amended Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we handle your personal data.
Where an amendment materially affects your rights or the way in which your data is processed, we will provide at least 14 days' advance notice before the change takes effect, giving you the opportunity to review and, if necessary, close your Account.
For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by Meybet, please contact us through any of the following channels:
Available directly on the Meybet Platform in English, Bahasa Melayu, and Mandarin. Suitable for general privacy questions, data access requests, and consent withdrawal. Average response time: under 5 minutes.
For formal data subject requests, complaints, or detailed privacy enquiries, please write to us at: [email protected]. Please include "Privacy Request" in the subject line and your registered email address so we can verify your identity. We aim to respond within 5 business days and to resolve all requests within 30 calendar days.
Meybet serves players across all of Malaysia, including Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and nationwide. As an internationally licensed online platform, formal written correspondence should be directed to our registered operations address, details of which are available upon request through our support team.
We are committed to resolving all privacy-related concerns fairly and promptly. If you are not satisfied with our response to a complaint or request, you may be entitled to escalate the matter to the data protection authority with jurisdiction over the matter, as applicable in your location.
Our 24/7 multilingual support team is ready to handle data access requests, corrections, and deletion enquiries. We respond in English, Bahasa Melayu, and Mandarin. For players aged 21 and above only.
Your personal data is protected with 256-bit SSL encryption. We never sell your data. 21+ only.